Delivery Info

Delivery Service – South Africa only

We deliver via an outsourced courier company to the recipient’s physical address throughout South Africa. Please note it is the sender’s responsibility to ensure that the person will be at the said premises to receive their gift. Delivery to companies, hospitals, government buildings, etc. will be made to the relevant reception area. All orders must be signed for. Responsibility for the gift, once signed and accepted, is with the relevant person.

Please note we can only deliver orders on a business day. Should you need a weekend or public holiday delivery, please contact us so we can find a way to help you.

Delivery of gifts to all major centres

Main Centres:
Johannesburg, Cape Town, Durban, Pretoria, Port Elizabeth, East London, Bloemfontein and George.

Delivery of gifts to Remote areas

Areas not listed as a main centre are classified as remote areas and an additional delivery charge will be incurred. This is approximately R70.00 – dependent on items ordered. This charge will be invoiced via email once we have received your order. Please note, that we can only proceed with fulfilling your order once all outstanding fees are received.

General

Delivery can take between 2 – 5 business days.

There will be no delivery service on Weekends and Public Holidays. Orders placed over weekends, will be processed on the Monday. Please note we cannot guarantee a delivery time on the required delivery date but the gift will be delivered during the course of the business day.

Should any of the following situations arise: incorrect delivery address received from customer or no one is available to receive your gift, the gift will be returned to the courier depot and we will then contact you to arrange a re-scheduled delivery. As we use the services of an outsourced courier company, please note that you may incur additional delivery charges.

Our gifts are packed in delivery boxes to protect them while in transit. Our shipping fees are calculated via product weight and therefore delivery fees are set per item purchased. This excludes our Jewellery line which is set at 5 pieces per delivery fee.

Delivery charges will be calculated upon checkout.